Representative with whom you have worked:
1 How do you rate the promptness of our services (booking confirmation, waiting time for surrender / pickup)?
Details if is necessary:
2 How satisfied were you with the aesthetic and technical state of your rented car?
3 What was the biggest dissatisfaction you had with us?
4 What do you think we should improve in our work to better meet your requirements?
5 How do you appreciate the attitude and professionalism of our representatives?